>>> Frequently Asked Questions

Q: Is there any tariff?

A: There is no tax, EU countries, there is no tax for shipment from China, for shipment from Poland to UK, there may be some extra cost paid by the buyer, other countries don't need it.

Q: Can the battery be removed?

A: Yes, the battery can be removed from the outside.

Q: Warranty service?

A: Important parts such as batteries and motors will be replaced free of charge within one year. Wearable parts can be purchased for a fee.

Q: Hello, how many days can the goods be sent?

A: Usually 3 days, after the goods on board the ship or airplane: 35 days, the ups will be delivered to

(Europe). The e-bikes will be shipped from the local warehouse in Europe, the logistics carrier is UPS, the transportation time is about 3-9 days.

(Russia). Delivery by car, transportation time is about 15-25days. Logistics can be tracked

(Canada). E-bikes will be shipped from local warehouse in Canada, logistics carrier is UPS/FedEx, shipping time is about 3-7 days.

(Australia). The e-bikes will be shipped from a local warehouse in Melbourne, the logistics carrier is a local logistics channel, the shipping time is about 3-9 days.

(USA). The e-bikes will be shipped from the local warehouse in Europe, the logistics carrier is UPS/FedEx, and the shipping time is about 3-5 days.

(Korea). Customs clearance number is required, recipient may need to cooperate with customs clearance, shipping time is about 7-15 days. Trackable Logistics

Ukraine: 35 days

Mexico：35 days

Japan: 10 days

Thailand: 10 days

Vietnam: 10 days

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1.vat and shipping are free, customers do not need to pay any extra. Please be assured to place an order.

2. delivery time: eu countries: 3-7 days.

3. bike warranty conditions: battery, frame, motor, frame, controller, lcd display warranty: 365 days.

A1 has EU CE certification and can be used legally in Europe.

Product Details:

• Frame Material: Aluminum Alloy

• Seat material: PVC leather, hollow, black with clip

• Waterproof grade: IPX4

• Motor: 48V1000W

• Display Material: PVC

• Display content: gear, battery, speed, accumulated mileage, PAS

• Cell phone holder: USB chargeable

• Pedal Material: Semi-aluminum

• Pedal size: 10×7×2.6CM

• Battery: 48V20AH

• Charger Information: DC2.5\48V2A

• Maximum speed: 57km/h unloaded

• Pure electric mode: 45-50km

• Climbing Capacity: 35 degrees max.

• Transmission: Shimano 7-speed

• Front light: LED light

• Brake: Hydraulic disc oil brake

• Charging time: more than 6 hours

• Maximum load capacity: 150KG

• Tires: 20"*4.0

• Fork Information: Aluminum shoulder and iron leg with locking fork

• Shock Absorption System: Dual shock absorbers on front fork

• Riding Mode: Pure Electric Mode + PAS Mode

• Speed Mode: Speed Gear Acceleration

• Net weight: 30.9kg including rear rack

• Folded size: Quick release handlebar 1000×460×750㎜.

• Product size: 1710×660×1370mm

• Handlebar height: 1320㎜

• Seat height: 1010㎜

• Package Size: Size: 143*30*70cm

• Package Weight: 38.5kg
  

Product Features:

• The footrest can be folded and contracted, and the front end can be retracted to adjust the height;
  

• LCD display, horn, LED headlight, tail light, max speed 57km/h unloaded, removable battery;

• Shimano 7-speed, locking shock-absorbing fork, mechanical disc oil brake.