>>> Frequently Asked Questions
Q: Is there any tariff?
A: There is no tax, EU countries, there is no tax for shipment from China, for shipment from Poland to UK, there may be some extra cost paid by the buyer, other countries don't need it.
Q: Can the battery be removed?
A: Yes, the battery can be removed from the outside.
Q: Warranty service?
A: Important parts such as batteries and motors will be replaced free of charge within one year. Wearable parts can be purchased for a fee.
Q: Hello, how many days can the goods be sent?
A: Usually 3 days, after the goods on board the ship or airplane: 35 days, the ups will be delivered to
(Europe). The e-bikes will be shipped from the local warehouse in Europe, the logistics carrier is UPS, the transportation time is about 3-9 days.
(Russia). Delivery by car, transportation time is about 15-25days. Logistics can be tracked
(Canada). E-bikes will be shipped from local warehouse in Canada, logistics carrier is UPS/FedEx, shipping time is about 3-7 days.
(Australia). The e-bikes will be shipped from a local warehouse in Melbourne, the logistics carrier is a local logistics channel, the shipping time is about 3-9 days.
(USA). The e-bikes will be shipped from the local warehouse in Europe, the logistics carrier is UPS/FedEx, and the shipping time is about 3-5 days.
(Korea). Customs clearance number is required, recipient may need to cooperate with customs clearance, shipping time is about 7-15 days. Trackable Logistics
Ukraine: 35 days
Mexico：35 days
Japan: 10 days
Thailand: 10 days
Vietnam: 10 days
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1.vat and shipping are free, customers do not need to pay any extra. Please be assured to place an order.
2. delivery time: eu countries: 3-7 days.
3. bike warranty conditions: battery, frame, motor, frame, controller, lcd display warranty: 365 days.
A1 has EU CE certification and can be used legally in Europe.
Product Details:
Frame Material: Aluminum Alloy
Seat material: PVC leather, hollow, black with clip
Waterproof grade: IPX4
Motor: 48V1000W
Display Material: PVC
Display content: gear, battery, speed, accumulated mileage, PAS
Cell phone holder: USB chargeable
Pedal Material: Semi-aluminum
Pedal size: 10×7×2.6CM
Battery: 48V20AH
Charger Information: DC2.5\48V2A
Maximum speed: 57km/h unloaded
Pure electric mode: 45-50km
Climbing Capacity: 35 degrees max.
Transmission: Shimano 7-speed
Front light: LED light
Brake: Hydraulic disc oil brake
Charging time: more than 6 hours
Maximum load capacity: 150KG
Tires: 20"*4.0
Fork Information: Aluminum shoulder and iron leg with locking fork
Shock Absorption System: Dual shock absorbers on front fork
Riding Mode: Pure Electric Mode + PAS Mode
Speed Mode: Speed Gear Acceleration
Net weight: 30.9kg including rear rack
Folded size: Quick release handlebar 1000×460×750㎜.
Product size: 1710×660×1370mm
Handlebar height: 1320㎜
Seat height: 1010㎜
Package Size: Size: 143*30*70cm
Package Weight: 38.5kg
Product Features:
